{"id":47284,"date":"2025-03-16T02:08:31","date_gmt":"2025-03-16T02:08:31","guid":{"rendered":"https:\/?page_id=47284"},"modified":"2026-10-27T16:13:31","modified_gmt":"2026-10-27T16:13:31","slug":"politica-de-devoluciones-y-reembolsos","status":"publish","type":"page","link":"https:\/\/junglesneakers.shop\/en\/politica-de-devoluciones-y-reembolsos\/","title":{"rendered":"Returns and refunds policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"47284\" class=\"elementor elementor-47284\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-649d404 e-flex e-con-boxed e-con e-parent\" data-id=\"649d404\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79ed885 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"79ed885\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 3 []\">Thank you for trusting JUNGLESNEAKERS. Below you will find our returns and refunds policy.<\/p><h3><strong>1. General Information<\/strong>.<\/h3><ul data-spread=\"false\"><li><p>Payment is 100% secure and must be made in advance, as we ship products directly from our factory.<\/p><\/li><li><p>Shipping is <strong>FREE<\/strong> and we provide a tracking number within <strong>3 to 7 days<\/strong>\u00a0of placing your order.<\/p><\/li><li><p>Estimated delivery is <strong>10 to 15 days<\/strong> from the date of dispatch. In some cases this may take up to 20-30 days.<\/p><\/li><\/ul><h3><strong>2. Returns<\/strong><\/h3><ul data-spread=\"false\"><li><p><strong>We do not accept returns. A refund will only be issued if the customer does not receive their order within 50 days of purchase.<\/strong><\/p><\/li><li><p>Exchanges will only be made if we have made a mistake with the product or size sent.<\/p><\/li><\/ul><h3><strong>3. Exchanges<\/strong><\/h3><ul data-spread=\"false\"><li><p><strong>We do not allow size exchanges.<\/strong><\/p><\/li><li><p>If we have sent the wrong product or size, we will cover the shipping costs for the exchange.<\/p><\/li><li>Any problem with your order must be reported within 15 days of receiving it.<\/li><\/ul><h3><strong>4. Refunds<\/strong><\/h3><ul data-spread=\"false\"><li><p><strong>A refund will only be issued if the customer does not receive their order within 50 days of purchase due to a customs issue or the parcel being lost.\u00a0<\/strong><\/p><\/li><li><strong>NO REFUND WILL BE ISSUED IF THE TRACKING SHOWS A FAILED DELIVERY BECAUSE THE CUSTOMER WAS NOT AT HOME AND DOES NOT WANT TO COLLECT THE PARCEL FROM THE COLLECTION POINT<\/strong><\/li><li><p>If we have made a mistake, we will offer an appropriate solution, such as sending the correct product at no extra cost.<\/p><\/li><\/ul><h3><strong>5. Contact<\/strong><\/h3><p>If you have any questions about our returns and refunds policy, you can contact us via:<\/p><ul data-spread=\"false\"><li><p><strong>Instagram:<\/strong> junglesneakers.esp<\/p><\/li><li><p><strong>WhatsApp:<\/strong> +34 631 27 94 92<\/p><\/li><li><p><strong>Email:<\/strong> <a>info@junglesneakers.shop<\/a><\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Gracias por confiar en JUNGLESNEAKERS. A continuaci\u00f3n, te proporcionamos nuestra pol\u00edtica de devoluciones y reembolsos. 1. Informaci\u00f3n General. El pago<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-47284","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/junglesneakers.shop\/en\/wp-json\/wp\/v2\/pages\/47284","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/junglesneakers.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/junglesneakers.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/junglesneakers.shop\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/junglesneakers.shop\/en\/wp-json\/wp\/v2\/comments?post=47284"}],"version-history":[{"count":3,"href":"https:\/\/junglesneakers.shop\/en\/wp-json\/wp\/v2\/pages\/47284\/revisions"}],"predecessor-version":[{"id":282505,"href":"https:\/\/junglesneakers.shop\/en\/wp-json\/wp\/v2\/pages\/47284\/revisions\/282505"}],"wp:attachment":[{"href":"https:\/\/junglesneakers.shop\/en\/wp-json\/wp\/v2\/media?parent=47284"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}